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Employer: Sedgwick County
Department: CDDO
Job Title: CDDO - Operations Analyst
Salary: $40145.57 Annually


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Usual working days/hours: Monday - Friday | 8:00 AM - 5:00 PM

Location of work: 615 N. Main |Wichita, KS

Job Objectives:
Provides technical support to SCDDO staff in the use and application of desktop computer technology and peripheral equipment. Further aids management team members by supporting Information Technology (IT) and Management Information Systems (MIS) to ensure contract compliance and achieve maximum efficiency/effectiveness of department operations.

Essential Job Functions:
Customer Support Activities • Coordinate IT/MIS related projects to include all aspects of implementation and execution • Provide technical support and issue resolution assistance to employees using Psych Consult Provider and MCO products via telephone or on-site visit • Respond to requests for assistance from staff using personal computers or other peripheral devices via phone or in person • Diagnose issues to determine if it is a defect within the software program, client application or hardware and resolves issues • Test for defects in production and test systems Data Management and Reporting • Support MIS needs of the department through development of reports synthesized from databases, electronic medical record (EMR) and learning management system (LMS) • Maintain databases ensuring data integrity and accuracy of reporting • Analyze current systems and develop recommendations for improved efficacy of information management Install/Configure Hardware and Software • In coordination with County DIO and Division of Health and Human Services (DHHS) Information Technology (IT) staff: o Set up, install and configure personal computers and peripheral equipment o Install and configure departmental applications and tests for distribution to production environments o Connect hardware, test installations for proper operation o Install software, patches and upgrades o Install additional hardware such as memory modules, network adapters, emulation adapters and storage devices o Make applicable hardware and software configuration changes in standalone and network configurations o Test software patches and upgrades on departmental applications Hardware and Software Research • Call Vendors for purchase or diagnosis of hardware/software • Research capabilities and applicability of new hardware/software products as stand-alone products and integrated into departmental applications End-User Instruction • Provide end-customer instruction in the use of personal computer hardware/software and department applications Other Duties as Assigned • Maintain SharePoint sites for SCDDO • Coordinate and track HIPPA Security Rule compliance for department • Assist County communications to ensure accuracy of department website • Provide back up support to operations team members

Job Standards:
Bachelor’s Degree required from an accredited college or university with major course work in Public or Business Administration, Computer Science, IT or a related field. Three years of experience in progressively responsible and varied administrative and/or computer work in a public or private organization, including project management experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Master’s Degree in related field preferred. Valid Kansas Driver’s License and proof of automobile insurance required. Must be able to safely operate a motor vehicle, and meet Driver Qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy.

Testing/Screening Requested:
• Background checks including but not limited to KBI and DCF adult and child abuse registry. • Motor Vehicle Screen. • Pre-employment drug screen.

Equipment:
• Frequently sits at desk and operates computer • Occasional lifting of personal computer equipment, peripheral devises and supplies up to 50 pounds

Work Environment:
• Majority of work will be performed indoors in an office setting

*This position may be filled or closed to further application without notice.*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate.
Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.
Immediate family and family of the employee’s spouse shall be considered husband, wife, son, step-son, son-in-law, daughter, step-daughter, daughter-in law, brother, step-brother, brother-in law, sister, step-sister, sister-in-law, mother, step-mother, mother-in law, father, step-father, father-in-law, grandchildren, grandparents and grandparents-in-law.


Vacancy Number: 20002438

Open Date: 12/8/2016 12:00:00 AM
Close Date: 3/24/2017 11:59:59 PM