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Employer: Franklin County
Division: Health Department
Job Title: Medical Accounts Manager (INTERNAL for CURRENT FRANKLIN COUNTY EMPLOYEES ONLY)
Salary: $16.17 Hourly


Job Description:

Current Franklin County Employees Only

Position Title:     Medical Accounts Manager

Department:        Health

Position Summary:

The Medical Accounts Manager (MAM) works under the general direction of the Director.  The MAM provides complex patient record management, including insurance coding, billing and auditing.  The position requires the exercise of independent judgment and initiative within the established policy and the ability to develop office protocols leading to consistent efficiency and accuracy of service provision.  Considerable skill is needed in computer operations and data entry as well as financial reporting and auditing.  The MAM serves as HIPAA Privacy Officer requiring in depth knowledge of HIPAA regulations.  Effective interactions with staff, other County departments and the public is necessary.  The position requires a thorough understanding of HIPAA rules and regulations as well as requirements of state and federal programs provided by the health department. clerical duties and is responsible for general oversight of day to day operations of the office.

How to Apply:    Complete On-Line Application at www.HRePartners.com.

Base Rate:         $16.17 depending on qualifications

Date Opened:    Thursday, May 18, 2017

Date to Close:   Friday, May 26, 2017

Hours:       Generally, 8 a.m. to 5 p.m. Monday – Friday.  Overtime may be required.

Questions regarding this job announcement shall be directed to the Human Resources Department at 785-229-3444 or via e-mail at humanresources@franklincoks.org.

Additional Information:    

          Associate’s Degree or equivalent or 3 years related experience required.  Valid, current driver’s license required.

          Assists with establishing office protocols and procedures for medical billing, accounts receivable and payable.

          Conducts regular quality improvement activities in collaboration with staff and community partners to enhance the Health Department operations and/or service to the community.

          Provides training to current and new employees regarding duties, office machines, calendar maintenance, time entry for payroll and other program specific requirements.

          Participates in oversight and evaluation of office staff in conjunction with the Director.

          Employee is expected to have acquired the necessary skills and knowledge to perform at an acceptable level within six months of being awarded the position.

          Franklin County conducts background checks and drug screening on all potential candidates.

 

          Anyone with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at 785-229-3444 at least two days prior to the scheduled test or interview.

          Duties listed on the job description are intended only as illustrations of the various types to work performed.  Omission of specific statements of duties does not exclude them if the work is similar, related, or a logical assignment to the position.  The attached job description does not constitute an employment agreement and is subject to change as the County’s needs and requirements of the job change.

          The State of Kansas and Franklin County are At-Will Employment jurisdictions. The County is an Equal Opportunity Employer.  Applicants and/or employees with a disability as defined in the Americans with Disabilities Act may request accommodation to perform the position’s functions.  Requests should be directed to the Human Resources Director.

Franklin County is an Equal Employment Opportunity Employer.


 

Franklin County, Kansas Job Description

  Title:       Medical Accounts Manager

  Grade:     17

  Reports To:    Health Director

  FLSA:      Non-exempt

  Department:   Health

  Modified Date:        04/24/2017

 

JOB SUMMARY:

The Medical Accounts Manager (MAM) works under the general direction of the Director.  The MAM provides complex patient record management, including insurance coding, billing and auditing.  The position requires the exercise of independent judgment and initiative within the established policy and the ability to develop office protocols leading to consistent efficiency and accuracy of service provision.  Considerable skill is needed in computer operations and data entry as well as financial reporting and auditing.  The MAM serves as HIPAA Privacy Officer requiring in depth knowledge of HIPAA regulations.  Effective interactions with staff, other County departments and the public is necessary.  The position requires a thorough understanding of HIPAA rules and regulations as well as requirements of state and federal programs provided by the health department. clerical duties and is responsible for general oversight of day to day operations of the office.

 

ESSENTIAL FUNCTIONS:

  • Serves as HIPAA Privacy Officer;
  • Assists with establishing office protocols and procedures for medical billing, accounts receivable and payable;
  • Manages all aspects of accounts receivable, including private and public insurances, contracted businesses, and individuals using the billing software in a timely manner;
  • Manages accounts payable to include coding of bills, payments, and bookkeeping;
  • Answers telephones, directs calls, and takes messages; communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address questions;
  • Utilizes patient record databases to respond to questions and patient information inquiries following HIPAA and department policies;
  • Works directly with nursing staff to assure accuracy of patient records and medical coding;
  • Electronically records data for collection, storage, analysis, retrieval, and reporting; prepares accounting reports as requested;
  • Types, formats, proofreads, and edits correspondence and other documents;
  • Assists clients with sliding fee scale assessment and payment arrangements;
  • Complies with requests for HEDIS reports;
  • Sets up accounts with vendors and completes comparative pricing regularly;
  • Maintains records of invoices and supporting documents following State archive rules;
  • Reconciles financial reports monthly with the County Clerk and Treasurer’s reports;
  • Prepares financial records for the County Auditor;
  • Assists with inventory maintenance and supply ordering;
  • Maintains scheduling and event calendars;
  • Assists with client registration and other duties of office staff in their absence or to facilitate patient flow;
  • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers;
  • Conducts regular quality improvement activities in collaboration with staff and community partners to enhance the Health Department operations and/or service to the community;
  • Investigates information in files and computer databases and provides summary of findings as requested;
  • Establishes and maintains positive working relationships with agency vendors, all employees, officials, and the public;
  • Provides training to current and new employees regarding duties, office machines, calendar maintenance, time entry for payroll and other program specific requirements;
  • Participates in oversight and evaluation of office staff in conjunction with the Director;
  • Completes all other duties as assigned.

 

SECONDARY FUNCTIONS:

Performs other related duties as required.

 

SUPERVISORY FUNCTIONS:

  • Assists in the enforcement of the organization's policies and applicable laws;
  • Assists with training employees, planning, assigning, and directing work;
  • Provides input on performance evaluations of subordinate staff;
  • Reports violations in procedure and/or protocols to the Director; proposes corrective action;
  • Assists in the resolution of problems.

 

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

KNOWLEDGE OF:

  • Secretarial practices and office procedures;
  • Business English, spelling, punctuation, math, and vocabulary;
  • County operation and organization;
  • Accounting principles and practices;
  • Coding and medical billing as it pertains to insurance payments;
  • Inventory control management;
  • Medical and emergency service terminology;
  • HIPAA regulations;
  • Kansas record archive policies for medical and program materials.

 

SKILL IN:

  • Communicating a positive attitude, empathy, energy and helpfulness to customers or co-workers and to effectively provide the assistance customers or co-workers need.
  • Verbal and written communication using the English language;
  • Diffusing situations involving upset clients, both on the phone and in the office;
  • Prioritizing and managing multiple projects at one time;
  • Making minor work decisions in accordance with departmental policies and procedures;
  • Data entry, the use of computers, databases, commonly used software programs (Microsoft Office applications, etc.), and other office programs/equipment;
  • Moderately complex mathematical computations.

 

ABILITY TO:

  • Establish and maintain positive working relationships with others; to communicate effectively;
  • Share knowledge with other teammates to further increase organizational efficiency;
  • Comply with confidential records policies and to prepare accurate reports;
  • Conduct detail review of information and apply problem solving skills to accounting issues;
  • Provide unbiased information using official resources as recognized by the department administration.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Must possess a valid Kansas driver’s license;

 

REQUIRED EDUCATION/OR EXPERIENCE:

  • Associate's degree or equivalent from a college or university;
  • or three years related experience and/or training;
  • or equivalent combination of education and experience.

 

PREFERRED EDUCATION/OR EXPERIENCE:

  • Bachelor's degree from four-year college or university;
  • or four to five years related experience and/or training;
  • or equivalent combination of education and experience.

 

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear;
  • The employee is frequently required to sit and use hands to finger, handle, or feel;
  • The employee is occasionally required to stand; walk; reach with hands and arms;
  • Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

 

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate;

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.



Vacancy Number: FR2017-25

Open Date: 5/18/2017 12:00:00 AM
Close Date: 5/26/2017 11:59:59 PM