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Employer: Reno County
Division: County Treasurer Department
Job Title: Customer Service Associate I
Salary: $0 


Job Description:

Employer:  Reno County                                                                                            

Department:  County Treasurer

Job Title:  Customer Service Associate I

Salary:  $12.12/hourly

Job Number: 1168RN – Position Closes 8/21/17

Job Opened: 8/4/17

Job Objectives:

Process mail or in-person transactions for new licenses, license renewals or refunds.  Assist public with inquiries.

Essential Job Functions:

Process car, truck, motorcycle, motorbike and trailer license renewals.  Attach decals to registrations and deposit in the mail.  Contact individuals to correct errors they have made.  Process tax or tag refunds on computer, receive license plates, and mark off registrations. Total tags sold and taxes received for County Treasurer, Tag Department and County Appraiser.  Total cash and checks, reconcile daily transactions and process end of day reports.  Issue custom harvester plates, handicap placards and DS plates.  Type title information for new vehicles or out-of-state transfers.  Maintain “hold file” to ensure titles and assist customers in proper issuance of title and assist with filing, report preparations and collecting sales tax.  Collect all fees pertaining to antiques and process verifications for banks and law enforcement.

Job Standards:

High school diploma or G.E.D.  This position requires continuous education.  Strong math, spelling, typing, computer and calculator ability.  Must possess a valid Kansas Driver’s License.

Testing/Screening Requested:

Mandatory:  Must pass a pre-employment Physical Capacity Profile and Drug Screen.

Preferred:  Call KANSASWORKS-Hutchinson at 620-665-3559 to schedule an appointment to learn about Kansas WORKReady! Certificate.  Once you have received your WORKReady! Certificate please bring it to the Reno County Human Resources Department.

Equipment:  Computers, copier/fax machine, 10-Key calculator, printers and scanners.

Work Environment:

Work is performed in a business setting.  Susceptible to distracting noises and numerous conversations occurring at the same time.  Subject to a variety of temperaments and attitudes by general public.

This position may be filled or closed to further application without notice.

Reno County is an Equal Opportunity Employer.

Reno County is an at-will, equal opportunity employer.  Reno County provides Family Medical Leave (FMLA) benefits to eligible, covered employees.  Reno County considers applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, or any other legally protected status under local, state or federal law.  Reno County Provides Family Medical Leave (FMLA) Benefits to Eligible, Covered Employees.  Reno County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities.  If you wish to volunteer information regarding any special assistance you may need, please notify Renee Harris, Reno County Human Resources by phone at (620)-694-2982 or by email at renee.harris@renogov.org.  Applications must be submitted on www.hrepartners.com.  You will be contacted should the department feel that you are a qualified candidate.

Reno County prohibits employment of family members when such employment will create a situation where one person is in the direct chain of command and supervises, manages, or will be supervised or managed by another family member.  Family members are defined as spouses, biological parents, children and siblings, in-laws, grandparent, grandchildren, aunt, uncle, niece, nephew, adoptive parents, children and siblings who share (or have shared) the same household, step-parents, step-children, and step-siblings who share (or have shared) the same household, or individuals with whom an employee has a close personal relationship such as domestic partners, cohabitants, and significant others.  Employees are expected to disclose relationships covered by this policy whenever they come into existence.



Vacancy Number: 1168RN

Open Date: 8/4/2017 12:00:00 AM
Close Date: 8/21/2017 11:59:59 PM