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Employer: Sedgwick County
Division: COMCARE
Job Title: Hospital Discharge Case Manager
Salary: $15.13 Hourly

Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.

Job Description:


Usual working days/hours:

Monday - Friday | 8:00 AM - 5:00 PM

Location of work:

635 N. Main | Wichita, KS

Job Objectives:
Collaborate with both inpatient and outpatient treatment team to ensure the client admitted to Osawatomie State Hospital receives the best possible inpatient and outpatient psychiatric treatment. Plan and coordinate discharge of Sedgwick County residents from the inpatient setting at Osawatomie State Hospital (OSH) back to the community. Ensures that all patients that are released from the state hospital engage fully in outpatient services post discharge by engaging with consumers frequently during the transition to the community.

Essential Job Functions:
Direct Client Service

  • Create plans to ensure clients get to their mental health appointments
  • Confer with client caregivers, families, physicians, lawyers, community service providers and other professionals throughout the County and to secure and coordinate services
  • Assist clients to maintain basic needs (housing, food, medical)
  • Provide outreach, screening and engagement services to potential participants
  • Respond to the immediate needs of referrals
  • Arrange for the discharge of inpatient referrals and coordination of transition to the community
  • Provide outreach services to reengage consumers who have been recently released from the state hospital.
  • Outreach court ordered consumers
  • Provide Targeted Case Management (TCM) for assigned consumers to aid in achieving goals identified in the individualized treatment plan. TCM interventions include: Treatment planning, collateral contacts, phone support, access to supports and service coordination.
  • Provide Community Psychiatric Supportive Treatment (CPST) for assigned consumers to achieve treatment goals. CPST interventions include: assistance in improving symptom self-management, strengths assessment and planning, assistance to assure consumer income maintenance, individual therapeutic intervention, medication education, crisis management, assistance in to achieve academic progress.
  • Provide Attendant Care (AC) for assigned consumers to achieve treatment goals. AC interventions include: direct support, supervision and/or cueing.
  • Provide transportation to support client attendance in medical appointments and other therapeutic goal related activities to include development of community resources, employment or education access, social or consumer-run activities and related supports.
  • Facilitate Discharges from Inpatient Setting
    • Assist in implementing discharge plans for clients in the state hospital. These plans will include, but not be limited to: housing status, medication management appointments, financial reimbursement, psychosocial day programs, case management services, home health services, medical appointments, substance abuse treatment services, etc.
    • Set appropriate appointments for medical follow-up for patients with medical issues.
    • Provide frequent contact with clients for 3-4 weeks post discharge from the state hospital.
    • Ensure that individuals are engaged with outpatient providers post discharge.
    • Research and coordinate un-tapped services in the community and state for particularly difficult patients to serve.
    • Prepare written discharge plans to COMCARE staff, affiliate agencies and the state hospital prior to a client being discharged.
    • Monitor the implementation of discharge plans to ensure the clients have all recommended services promptly on their discharge from the state hospital.
    • Act as a liaison between all the COMCARE programs and affiliates regarding consumers that are inpatient at the state hospital. Provide feedback and direction to medical team regarding the determination of services needed, availability, barriers and solutions.
    • Work to remove service barriers to enhance service delivery upon discharge from inpatient setting to prevent subsequent hospitalization.
    • Travel to the state hospital on a weekly basis to engage with individuals prior to discharge.

Treatment Planning and Documentation

  • Prepare Treatment Plan including client and family participation on cases where needed.
  • Collaborate in review, updates and progress on goals with Treatment Plan coordinator or other members of the treatment team.
  • Meet with client to complete DLA-20, discuss treatment goals and available services.
  • Complete progress notes in accordance with COMCARE guidelines which meet requirements for medical necessity, goal-directed treatment and client response to treatment within prescribed timelines.
  • Complete Notes for Record, Precautions statements and authorizations for release of records as required and/or recommended.
  • Enters no show and cancellations for accuracy and completeness of medical record.

Job Standards:

  • Bachelors degree from an accredited college or university in Social Work or a related field or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
  • Candidates must have good working knowledge of computers and Microsoft Programs. They will need to be able to type and use multi-line phones. 
  • Knowledge of community services and benefit programs.
  • Ability to develop and maintain rapport with patients, the general public and all levels of staff.
  • Ability to keep client documentation current.
  • Must possess the awareness and judgment to intervene appropriately when dealing with escalating emotional situations.
  • Possess the ability to negotiate several flights of stairs at a time and move effectively in varied settings throughout the community. 
  • Possess the mobility and judgment to execute personal protective measures
  • Able to calmly and effectively deal with agitated individuals or high risk situations
  • Demonstrate autonomous critical thinking skills
  • Demonstrate good professional judgment and decision-making skills
  • Self-motivated
  • Able to work with minimal direct supervision
  • Demonstrate good time management and organizational skills in a fast-paced environment
  • Able to handle competing urgent priorities
  • Possess basic or intermediate computer skills: able to learn complex software related to an electronic medical record
  • Able to work multiple shifts
  • Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry and motor vehicle screens.
  • Must complete CPI de-escalation and Crisis Intervention training within first 6 months of employment.
  • Valid Kansas Driver’s License required.

Testing/Screening Requested:

  • Background Checks including by not limited to KBI, DCF child abuse check, adult abuse registry
  • Motor Vehicle Background Check
  • Pre-employment drug screen


  • Computers, Microsoft Office Programs, and Complex Electronic Medical Record (EMR).
  • Modern office equipment including multi-line phones, copier and fax.

Work Environment:

 Office and in the community.



*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate.
Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.
Immediate family and family of the employee’s spouse shall be considered husband, wife, son, step-son, son-in-law, daughter, step-daughter, daughter-in law, brother, step-brother, brother-in law, sister, step-sister, sister-in-law, mother, step-mother, mother-in law, father, step-father, father-in-law, grandchildren, grandparents and grandparents-in-law.

Vacancy Number: 20003005

Open Date: 8/4/2017 12:00:00 AM
Close Date: 9/4/2017 11:59:59 PM