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Employer: Riley County
Job Title: Assistant EMS/Ambulance Director
Salary: $73960.00 Annually

Job Description:





Department:          EMS/Ambulance Services

Reports To:            EMS/Ambulance Director                  

Pay Grade:            DD                                   Status:         Full Time

FLSA Status:         Exempt



POSITION SUMMARY:  The Assistant EMS/Ambulance Director is an exempt position under FLSA and receives policy from and reports directly to the EMS/Ambulance Director.  Assists the director with ensuring the effective planning, coordinating and utilizing department personnel to address the operational activities of the department.  Provides leadership and operational oversight of daily activities.  Leads and provides coaching to the staff to achieve quality outcomes in patient care.  Provides leadership in the department’s educations, quality and risk management program.  Will occasionally provide direct patient care within their scope of practice.



  • Assists the director in continuously assessing and improving the department performance in conjunction with improvement, quality, patient safety, risk management and patient satisfaction programs.
  • Must be familiar with basic concepts of Electronic Medical Records (EMR), patient billing, and Microsoft Office products. Regularly reviews/audits EMR for compliance.
  • Coordinates and integrates services within own department and with other departments in accordance with the county’s emergency services primary functions.
  • Directs, develops and participates in activities that ensure the competency and professional development of staff.
  • Responsible for operation within the budgetary guidelines.
  • Remains competent as a Paramedic and participates in patient care as needed.
  • Ability to respond back to work during non-business hours to provide additional staff support as a result of high call volumes or emergency situations.
  • Knowledgeable and is a resource for current emergency medical practices within the healthcare and emergency services industry.
  • Directly supervises employees in the department. Assists director with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; coaching, mentoring, and developing employees; discipline; complaints and resolving problems.



  • Provides effective leadership that communicates philosophy, objectives, goals, mission, vision and plans for improvement and growth to all employees.
  • Maintains positive and professional relationship with local emergency service providers, hospital administrators, and with physicians and other health care providers.
  • Ensures that employees continuously meet and maintain the required qualifications, certifications, and competence required for staff members who provide care, treatment, and services.
  • Supports the Quality Assurance Administrator in implementing didactic and practical training programs along with monthly continuing education programs.
  • May perform other duties as assigned or requested.






Bachelor’s Degree in EMS, Health or Business related fields is required.



  • Advanced Cardiac Life Support credentialed from the American Heart Association (AHA) obtained within 6 Months (180 days) of hire date or job transfer date.
  • BLS Provider credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date.
  • Valid Kansas Driver's License OR Valid Driver's License from a different state with a military waiver obtained prior to hire date or job transfer date. Satisfactory Motor Vehicle Record and insurability is also required.
  • Certified by the Kansas Board of Emergency Medical Services (KSBEMS) as a Paramedic obtained prior to hire date or job transfer date.
  • NIMS/ICS training command level per agency guidelines, training required within 6 months of hire
  • Basic Life Support (BLS) Instructor within 6 months of hire
  • Advanced Cardiac Life Support (ACLS) Instructor within one year of hire
  • Pediatric Advanced Life Support OR Emergency Pediatric Care credentialed within one year of hire.  Qualified as an instructor within one year of hire.



Seven (7) years of experience in Emergency Medical Services/Ambulance preferred.  Five (5) years progressing in a supervisory/leadership role in the previously mentioned emergency service/ambulance activities is preferred.



Must have demonstrated ability in supervision and capacity to establish effective relationships with employees.  Must be able to exercise good judgment in appraising emergency management services and making appropriate decisions that could dramatically affect the majority of the population of the county.  Must be able to establish rapport with individuals and groups, including supervisors and public officials, and legislators so as to secure cooperation and support of emergency programs.  Must consider the consequences of typically diverse viewpoints and establish a common understanding, suitable alternatives or a satisfactory solution to the significant or controversial problems.  Must be able to set goals, develop and implement new policies and administrative methodology. Must have ability to understand complex oral and written instruction, ability to speak and write effectively, and ability to give clear, concise instruction orally and in writing, including professional training and written reports to local, state and federal offices.


Supervisory Controls: 

Work is performed independently and on own initiative in accordance with established procedures and policies  This employee and the Department Head  consult to set deadlines, define the scope of major projects, and determine the type of work to be done on large or critical projects.  The Department Head provides occasional direction and reviews work.


Supervisory Responsibility:

Manages and directs the day-to-day activities of EMS/Ambulance staff.  This position is required to provide general supervision for the management of approximately 45 employees including; organizing, training, hiring, firing, motivating, evaluating, and disciplining.



Federal, State, and County laws and regulations are the basic written guidelines.  Established principles of emergency medical services and written emergency plans are also guiding documents.  The EMS/Ambulance Director provides guidelines and general direction.  These guidelines may be provided either orally or in writing.  Other guides are available for this position but the use of these require extensive training, previous experience and good judgment to interpret and adapt to a variety of specific situations.


KAR 109-1-1 through 109-16-1 represents what is required of an emergency medical director and an emergency medical/ambulance agency. Other statutes are 65-6101 through 65-6156, as well as Riley County resolutions.



The Assistant Director must establish concepts and theories when encountering any number of contingencies so as to reduce and simplify these complexities. This is a key factor in the success or failure of the emergency medical service/ambulance program.  This position makes decisions which involve the assessment of unusual circumstances, variations in approach, the use of incomplete and/or conflicting data and the expenditure of funds.  This position requires the employee to routinely exercise independent judgment and make careful interpretations of more technical and complicated guidelines.  Meeting and dealing with many individuals of varying interests and levels of responsibility creates complexities of a high degree. These encounters often involve concepts, theories or programs with undefined issues and elements.



Scope and Effect of Work:

Proper administration of this department has a direct effect upon services to clients in public health for Riley County, the funding of county, state, Federal grant programs. This position is responsible for making sound decisions that limit the County’s liability exposure, improve public relations and enhance the County’s professional image.  If errors are made, the County’s image is affected, accountability is lost, operations and projects are slowed or failed, services are not well provided and people’s life’s are affected and/or threatened.


Personal Contacts:

A great many contacts are involved.  These include personal contacts with local, state and federal officials both within the emergency medical/ambulance services and in other agencies, volunteers, emergency medical victims, news media, contractors, and private citizens.  Contacts may be initiated by the EMS/Ambulance Director, by other officials, or by members of the public.  They may be groups or individuals and may be scheduled in advance or impromptu at either the workplace, other offices, in the homes of citizens, or other locations throughout the County or State.


Purpose of Contacts:

To exchange information; to educate and report to higher officials within the county, state, and federal government; to receive requests for service; to gain support and funding for required projects; to persuade officials or private parties to initiate or respond to beneficial projects; to recruit; to provide public education and information through news media; and to obtain needed equipment and supplies.  The purpose of the contracts may or may not be understood beforehand.  Ability to persuade and educate others toward certain courses of action is a very important factor.


Physical Demand/Effort:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to do the following:

  • Frequently required to sit in a stationary position
  • Occasional heavy physical demands when working the clinical area
  • Occasionally may be required to lift over 50 pounds
  • Occasionally performs activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day
  • Constantly able to communicate verbally and in written form
  • Good visual, auditory and color determination
  • Must be able to effectively work under stress and coordinate several activities simultaneously


Work Environment/Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is exposed to blood, body fluids, fumes, or airborne particles, and sharp objects potentially contaminated with blood borne pathogens or other infectious agents.  The noise level in the work environment is usually moderate.  Working environment may quickly change from an office setting, to an indoor acute care clinical setting or to an uncontrolled, unpredictable pre-hospital setting.

May be exposed to patients with communicable diseases.  Wears personal protective equipment as needed.


During emergency medical response the Assistant Director will encounter many hazardous conditions which frequently require special precautions and the use of protective clothing and equipment.  The Assistant Director will encounter critically high stress conditions during and following emergency and disaster situations.


Must reside within 30 minutes of normal work location.



Approved:                               Date:          



The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment of the position.


The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Vacancy Number: RL2017-21

Open Date: 9/8/2017 12:00:00 AM
Close Date: