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Employer: Sedgwick County
Division: Health
Job Title: WIC Clerk | Division of Health
Salary: $12.44 Hourly


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Usual working days/hours:

Monday - Friday | 8:00 AM - 5:00 PM, one evening per week until 6:30 PM on rotation

Location of work:

1749 E. Martinson | Wichita, KS

Job Objectives:
This is a clerical position involving checking in clients for appointments, determining client eligibility, filing, telephone work, operation of the State of Kansas automated computer system, food benefit issuance, and other assigned responsibilities. This position requires a thorough knowledge of WIC program policies and procedures.

Essential Job Functions:
Provides Education • Explains WIC program services to clients using motivational counseling techniques. • Provides appropriate community referrals. • Provides guidance and documentation of client’s secondary nutrition education contacts. • Able to accurately read immunization records and make appropriate referral to those clients not currant on their vaccinations. • Provides WIC outreach. Manage Record Keeping • Documents in the KWIC software client findings, HIPAA, Web IZ participation. • Verifies and documents client income and proofs for determining client eligibility. • Manages client’s next appointment letter and diet questionnaires. • Issuance of client’s food benefits. • Appropriate electronic signatures are captured for client’s rights and responsibility. • Meets program productivity standards. • Reports success stories. Provides WIC call center services • Professionally schedules client appointments and answers client’s questions. • Has job knowledge of call center procedures/policies. • Use WIC phone standards. • Manages own e-timesheet and WIC daily hour reports appropriately and on time. • Manages voter registration. • Manages no show processes. • Handles breast pump issuances and return. • Completes lead screening and education. • Promotes breastfeeding. • Follows HIPAA and WIC confidentiality policies and procedures. • Lead and or assist with a quality improvement process within the agency. • Provide proof of MMR, varicella, Tdap vaccinations, or immunity within 10 days of employment start date or within 10 days of start of employee health insurance. Participates in TB screening program that includes baseline screening for M. Tuberculosis infection within 10 days of employment. • This is a Tier 1 position; identified as personnel who, in the event of a public health emergency, will not be working within the emergency operations center or will not be sent out to the field as responders. Tier 1 staff complete courses IS 100 and 700 within 30 days of employment. Additional ICS trainings may be required. • The following criteria will be determined at the time of advertising the vacancy and before hiring of new staff and will be based on the language interpreter/proficiency needs of the program. 1. To ensure the competence of individuals providing language assistance at the Division of Health, this position requires Spanish-English interpreter skills as determined by passing an interpreter test before hire. (National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care). 2. To ensure the competence of individuals providing language assistance at the Division of Health, this position requires fluency [or proficiency] in English and Spanish languages as determined by fluency [proficiency] test before hire. After hire, an employee who passes the test can speak directly to Spanish-speaking clients and can agree to take a medical interpreter skills test to interpret between Spanish-speaking clients and English-speaking staff members. (National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care). 3. Bilingual individuals in English and a non-English language can take a fluency [proficiency] test in non-English language. To ensure the competence of individuals providing language assistance at the Division of Health, only those who pass the test can use their non-English language with clients with Limited English Proficiency (LEP). After hire, a bilingual employee who has passed the fluency or proficiency test can agree to take a medical interpreter skills test to interpret between a client with LEP and an English-speaking employee. (National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care).

Job Standards:
• High School diploma or equivalent required. • Two years of experience in varied clerical and office setting work or various experience in a public setting providing customer service would be considered. Including such skills as, but not limited to, computer experience, data entry, customer service, phone experience, office equipment use, decision making skills. • Any equivalent combination of training and experience, which provides the required knowledge, skills, abilities and competencies.

Testing/Screening Requested:
Background and DMV checks • Pre-employment drug screen

Equipment:
• Sit at computer for extended periods of time. • Able to lift up to 40 pounds may be necessary at times.

Work Environment:
• Clinic environment
 

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.



Vacancy Number: 20005877

Open Date: 12/5/2017 12:00:00 AM
Close Date: 1/5/2018 11:59:59 PM