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Employer: Sedgwick County
Division: Division of Info Technology & Support Services
Job Title: IT Enterprise Support Analyst
Salary: $54082.08 Annually


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Number of weeks to advertise:

External and Internal

Usual working days/hours:

8am to 5pm Monday - Friday

Job Objectives:
Performs IT security functions under team supervision participating in the design, implementation, administration, and monitoring of IT security activities and devices in a distributed environment. Typically works with the leadership of the Principal IT Architect and IT Infrastructure Director.

Essential Job Functions:
Threat Monitoring and Response (Level 1)

o Threat monitoring implementations and upgrades will be accomplished with minimal service interruption

o Participates in investigation of attempted or actual security violations.

o Support level 1 matrices maintained; Maintenance windows leveraged to implement major changes that require downtime

o Daily monitoring and timely response to all alerts set off by above systems, as well as additional resources deployed when alerts warrant.

o Future upgrades will be well thought out and implemented without service interruption in coordination with level 2 and 3 support.

o Periodic meetings with project managers and departmental representatives to provide recommend solutions to DMZ and external resources.

IT Security Systems Management

o(Antivirus) Management to include:  Threat monitoring implementations and upgrades will be accomplished with minimal service interruption. Maintenance windows leveraged to implement major changes that require downtime Daily monitoring and timely response to all alerts set off by above systems, as well as additional resources deployed when alerts warrant. Future upgrades will be well thought out and implemented without service interruption in coordination with peer support.

o PCI Systems Management to include:  upkeep and monitoring of the PCI environment will be performed on a daily, weekly and monthly basis. Updates or needs for the systems will be conveyed during monthly meetings as well as other communication methods.

IT Security Level 1-2 Support and Workload Management

o Effectively route and manage the workload

o Resolves basic, daily and ongoing IT systems and security problems

Assists in documenting security systems

Participates with implementation and administration of systems security and network security measures

Competencies:

Communication

• Comprehends written and oral information and direction and takes appropriate action

 • Communicates intentions, ideas and feelings openly and directly.

• Consistently delivers accurate, clear, and concise messages orally and/or in writing to effectively inform an audience.

• Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information.

• Adapts to the needs of most audiences to ensure his/her message is understood.

Physical Requirements of the Position:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Job Standards:
Preferred Educational Requirements: Bachelor’s degree in information security, electrical engineering, computer science, telecommunications management or any similar experience

Preferred Years of Experience: Two years of progressively responsible experience in the planning, installation, maintenance and problem resolution of IT systems and security systems; plus one year networking experience; or any equivalent combination of certifications, training and experience that provides the required knowledge, skills and abilities.

Minimum Educational Requirements: Any combination of education, experience, certification, and training equivalent. Bachelor’s degree.

Minimum Years of Experience: Any combination of education, experience, certification, and training equivalent to two years of progressively responsible experience in the planning, installation, maintenance and problem resolution of IT systems and security systems; plus one year networking experience; or any equivalent combination of certifications, training and experience that provides the required knowledge, skills and abilities.

Testing/Screening Requested:
N/A

Work Environment:
None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.



Vacancy Number: 20008281

Open Date: 1/5/2018 12:00:00 AM
Close Date: 2/5/2018 11:59:59 PM