Employer: Sedgwick County
Job Title: Community Support Services Case Management Team Supervisor | QMHP
Salary: $40347.84 Annually
Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.
Oversee the day-to-day activities of an assigned group of case managers. Provide clinical and administrative supervision to staff. Conduct intake assessments and provide direct clinical services to adults with a severe and persistent mental illness (SPMI) as requested. Provide case management services for clients who meet SPMI criteria as needed in the absence of an assigned case manager. Participate in program planning, development and operation. Participate in the hiring process and train new staff.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Essential Job Functions:
- Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy.
- Attend case management leadership meetings facilitated by program managers. Identify needs for training, policy changes and program improvement.
- Build and maintain relationships with external and internal customers.
- Delegate or provide coverage for absent team members:
- Investigate and mediate client and/or employee complaints.
- Regularly review client service hours and documentation completion reports to ensure maximum productivity of assigned staff members.
- Monitor batch error reports for all assigned staff members and follow-up to make sure corrections are completed and billings are cleared.
- Review and approve: timesheets, planned employee absence requests, and flex fund reimbursement requests for goal directed work completed with individual clients.
- Ensure that the following are completed in a timely manner for all assigned staff members: monthly CSR’s, progress notes, treatment plans, financial reviews for clients, UR corrections, and diagnosis updates.
- Participate in the screening, hiring and orientation of new staff members.
- Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE policies and procedures.
- Coach staff and monitor performance improvement plans.
- Assess the skills of assigned staff members through direct observation of work in the field with clients.
- Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time.
- Meet with assigned staff to create professional development goals -and approve staff use of designated professional development funds.
- Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference. Supervision shall occur no less than once each month and may be more frequent, as needed to support the employee’s job performance.
- Participate in regular individual and/or group supervision for case management staff assigned to team.
- Co-sign all progress notes for new employees for up to 60 days, as needed, to ensure quality and timeliness of documentation and to provide feedback and coaching as indicated.
Collaboration & Cooperation: Builds constructive working relationships with clients/consumers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.
Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral and listening skills.
Detail Oriented: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled. Follows process steps as outlined in standard operating procedures. Reviews materials to ensure they are accurate, clear, and concise. Performs follow-up to ensure quality of work product and/or actions completed.
Resilience & Adaptability: Adapts quickly to change and easily considers new approaches. Remains flexible and open to new ideas and encourages others to value change. Understands changes in work tasks, situations, and environment as well as the basis for change. Thinks and acts effectively under pressure. Persists towards solutions and goals in changing circumstances. Overcomes obstacles to achieve results.
Leadership: Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while
Educational Requirements: Master’s Degree or higher
License, certifications, etc… Must be licensed by the Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LCP, or LP. Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE.
License, certifications, etc… May be clinically licensed by the Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW.
Physical Requirements of Position:
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; and using measurement devices.
Background checks including but not limited to KBI and DCF adult and child abuse registry, Driver's License Check, and Pre-Employment Drug Screen
Computer with Microsoft Office software, electronic medical record software, standard office machines, cell phone, and basic office equipment
Usual working days/hours: Monday - Friday, 8:00 a.m. to 5:00 p.m. with flexibility
Location of work: 1929 W 21st
The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). May work in adverse conditions. Fast-paced environment and may occasionally work with combative emotional consumers.
*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*
*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*
It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at email@example.com. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.
5/15/2018 12:00:00 AM
6/15/2018 11:59:59 PM