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Employer: Sedgwick County
Division: Health
Job Title: Fiscal Associate - Front Desk
Salary: $13.13 Hourly


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Job Objectives:

Perform advanced clerical work in fiscal operations.  Perform a wide variety of complex fiscal processes to account for County records and funds.  Ensure fiscal processes comply with departmental policies and procedures.   Provide assistance and information to the public via telephone.  Process client data and must ensure client confidentiality.

 

Essential Job Functions:

Provide direct patient interactions (ex. in person – check-in/out, through email, and over the phone).

  • Enter historical immunization records for clients.
  • Set up new client records and update existing client records.
  • Answer questions and offer information on services provided as requested.
  • Schedule appointments correctly.  Review appointment date and time with client.
  • Provide correct paperwork for clients to fill out for services.
  • Greet customers cordially in person and over the phone.
  • Follow-up with clients when necessary.

Perform accurate and timely data entry into electronic records and assure accuracy of encounters and procedure codes.

  • Process 10% of all encounters (check-in/out).
  • Verify data for accuracy and correct any errors.
  • Maintain client confidentiality.
  • Obtain information to determine special program eligibility and sliding fee discounts as applicable.
  • Store completed documents in designated locations.
  • Comply with data integrity and security policies.

Receive payments from patients and the public regarding Division of Health’s services, post payments and verify receipts.Research payment history for clients.

  • Prepare cash report daily.
  • Ensure correct payment processing.

 

Competencies:

Customer Focus/Client Orientation:  Makes customers/clients and their needs a primary focus of one’s actions; makes a conscious effort to include diversity of input in all decisions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); acts with customers in mind and strives for continuous improvement in products and services.  Gains customer trust and respect; meets or exceeds customer expectations.

Dependability and Reliability:  Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.  Demonstrates a high level of dependability in all aspects of the job.

Detail-Oriented:  Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.  Follows process steps as outlined in standard operating procedures.  Reviews material to ensure they are accurate, clear, and concise.  Performs follow-up to ensure quality of work product and/or actions are completed.

Adaptability:  Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly; focusing on being part of the solution.

Initiative:  Takes action without being asked or required to.  Achieves goals beyond job requirements.  Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.  Actively seeks and identifies opportunities to contribute to and achieve goals.  Maintains a sense of purpose, value, and ownership of their work.  Seizes opportunities when they arise.  Works independently with little directions.

 

Job Standards:

Minimum Qualifications

Educational Requirements:  High school diploma or equivalent, including or supplemented by course work in bookkeeping, accounting, or related fiscal work.

Preferred Qualifications

Years of Experience:  One-year experience in fiscal work, billing, and/or customer service environment.

License, certifications, etc…  Bilingual in English and either Spanish or Vietnamese.

 

Physical Requirements of Position:

Light work.  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  Sits most of the time.

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

 

Testing/Screening Requested:

Background and DMV checks, Pre-employment drug screen, and 10-Key and Data Entry testing

 

Equipment:

Standard office equipment and computer with Microsoft Office software

 

Work Environment:

Usual working days/hours:  M-W 8-5:30, Th. 9:30-7, F 8-12:30/12:30-5

Location of work:  2716 W Central

The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

 

*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.



Vacancy Number: 20002261

Open Date: 6/1/2018 12:00:00 AM
Close Date: 7/1/2018 11:59:59 PM