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Employer: Sedgwick County
Division: COMCARE
Job Title: Crisis Residential Services Liaison
Salary: $16.76 Hourly

Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.

Job Description:

Job Objectives:

Coordinates resources and collaborate with all stakeholders to ensure the daily operation of Crisis Residential programs.  Provides on-going employee training and development to full-time and part-time crisis case management staff. Provides direct staff supervision to case management staff.  Provides community education regarding crisis intervention services through presentations and attending community meetings.  Assists with scheduling for 24 hour programs.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Employee must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Employee must quickly recognize emergency or sensitive situations and take appropriate action. Critical decision making and the ability to think through the consequences of a decision are essential in this position.


Essential Job Functions:

Employee and Community Education & Training

  • Responsible for program specific new hire and on-going employee training
  • Provide technical support and guidance regarding PsychConsult and will conduct additional trainings as needed
  • Will review work and identify areas of concern with staff and update staff with appropriate procedure or provide trainings on the topic
  • Assist in informing full and part-time staff regarding changes to policies and procedures
  • Perform other duties as assigned
  • Facilitates tours and community education presentations regarding crisis services


  • Maintain adequate staff to ensure the efficacy and safety of all Crisis programs in the most cost effective manner
  • Primary individual responsible for scheduling staffing in Crisis Programs
  • Set up new employees with schedule and access in scheduling software
  • Remove exiting employees from their scheduled shifts
  • Assist in signing up PT employees for holidays

Data Collection

  • Gather and compile monthly and yearly program statistics
  • Prepare monthly reports on program statistics
  • Pull data on request for tours, meetings and other events



Collaboration:  Establishes rapport and personal connections, while maintaining professional boundaries.  Builds constructive working relationships with clients/consumers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.

Communication:  Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Ensures appropriate stakeholders are kept informed and that information shared is accurate and timely. Demonstrates good written, oral and listening skills.

Stress Management/Tolerance:  Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization.

Change Management:  Understands the need for change and helps plan for and accommodate it as creatively and positively as possible.   Is flexible and open to new ideas and encourages others to value change.

Time Management:  Shows ability to plan, schedule, direct work or self and others. Balances task requirements and individual abilities; organizes materials to accomplish tasks; sets high standards and well-defined, realistic goals for one ’s self. Displays a high level of effort and commitment towards completing assignments in a timely manner; works with minimal supervision and is motivated to achieve.


Job Standards:

Minimum Qualifications

Educational Requirements:   Bachelor’s degree or be equivalently qualified by work experience or a combination of work experience in the human services field and education, with one year of experience substituting for one year of education.

Years of Experience:   Two years of post high school education and equivalent combination of training or experience required.

License, certifications, etc…:   Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy.  Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.  Must complete orientations provided by Sedgwick County and COMCARE.

Preferred Qualifications

Years of Experience: 1-2 years of experience in a Community Mental Health Center and/or supervisory experience.


Physical Requirements of Position:

Medium work. Exerting up to 10 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; and using measurement devices.


Testing/Screening Requested:

KBI & DCF Background Checks, Driver's License Check, and Pre-Employment Drug Screen



Candidates must have good working knowledge of computers and Microsoft programs as well as be able to type, use multi-line phones, copier, and fax.


Work Environment:

Usual working days/hours:  Monday - Friday, 8:00 a.m. to 5:00 p.m. with occasional evenings

Location of work:  635 N Main

The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)  May work in adverse conditions.  Fast-paced environment and may occasionally work with combative emotional consumers.


*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.

Vacancy Number: 20003025

Open Date: 6/22/2018 12:00:00 AM
Close Date: 7/22/2018 11:59:59 PM