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Employer: Lyon County
Division: Lyon County Emergency Communictions Center (911)
Job Title: Director of Lyon County Emergency Communications Center (aka 911)
Salary: $50440.00 Annually

Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Lyon County after applying.

Job Description:

Hiring Range: Starting salary will range typically between $50,440.00 - $70,000.00 depending on experience and qualifications. 

Emergency Communications Center Director, Lyon County - Kansas 
Lyon County, Kansas, is seeking a strategic thinker, morale builder and tech savvy Emergency Communications expert to be their next Emergency Communications Center Director (ECCD). The director will have a track record of sustaining and building a culture of excellent customer service to both internal and external stakeholders. Developing systems to support staff and work effectively with the consolidated emergency communications system that serves the City and County is an essential responsibility. This is an exciting opportunity to apply leadership to critical emergency communications challenges with one of the most up to date NextGen 911 systems in the nation…...

The Community:
Lyon County, Kansas is home to many famous events, people and monuments, such as National Teacher’s Hall of Fame, Kansas Business Hall of Fame, Glass Blown Open tour, Dirty Kanza bike race, Symphony in the Flint Hills, and NASCAR Driver, Clint Bowyer.  Emporia is also recognized as the Founding City of Veteran’s Day.  Lyon County, Kansas is located in the east central part of Kansas with a population of 33,601 people.   It’s also an easy hour’s drive to Cities such as Kansas City and Wichita, and is only 45 minutes from our state’s capital.   At approximately 40 x 20 miles in size, the County encompasses nearly 844 square miles within the region of the famous Flint Hills. 

Appointment of this position requires successful completion of pre-employment background, physical, work screen and polygraph examinations and participates in the random drug and alcohol screening program. Application and complete job description may be obtained at the HR Department at the Lyon County Courthouse, 430 Commercial, Emporia, KS 66801 or online at www.lyoncounty.org, or also at www.HREpartners.com 

About the Department: The LCECC Director reports to the 911 LCECC Board and the Lyon County Board of County Commissioners, and has a budgeted staff of 17 FTE and oversees over a $1 million dollar budget.  The center handles over 200 emergency and administrative calls per day. With multiple accreditations (CALEA, APCO Agency Training Program Certification, and the National Academy of Emergency Medical Dispatch), the department has maintained the highest standards in emergency communications to serve a busy, diverse and vibrant community.

About the Position:
Under the direction of the BOCC and the 911 LCECC Board, this is an exempt position that performs administrative and supervisory work directing the staff within the Lyon County Communications Center.  The Director is responsible for knowing and observing all laws, state and federal as well as understanding the county manual and resolutions which are directed toward fulfilling the responsibilities and duties of this position.  This employee supervises personnel assigned to the Communications Center, prepares and presents budgets for approval by the 911 LCECC Board and the county Commission.  Maintains open communication with the staff in the Communications Center, with the Commission and affiliated departments and agencies but more importantly with the public.  Knowledge of the functions of the Communications Center, strong skills in supervision, communications and organization are required for this position. 

Minimum Qualifications & Experience:
Qualifications: Qualified candidates will have a High School Diploma or GED, and five years’ experience of emergency dispatching, and pursuit of continuing education is required.  Six to seven years of progressively responsible professional experience in management of Emergency Communications administration, including three to four years of related administrative supervisory experience is preferred. Experience at the level of an assistant director or higher in a similarly sized community as well as prior experience in a Consolidated Center (Police, Fire, EMS) is highly preferred. Must be certified on NCIC/OpenFox within six months of employment and recertified every two years.  Have knowledge of enhanced 911 software with continual training as updates are provided.  Be trained in IDD/TTY within 2 weeks of employment (Americans with Disabilities requirement) and EMC (Emergency Medical Dispatch) within six months of employment.  Become certified in K.C.J.I.S. within six months of employment and CPR Certified within one year.  Lyon County, Kansas prefers Kansas WorkReady WorkKeys Assessment testing of Gold Level or above for this position.  

Additional Preferred Skills:
The Successful Candidate is:
Able to effectively recruit, retain, manage, develop and engage talented staff in anticipation of continuing community growth in the coming years; has a history of creating a climate of excellence, advocating for staff to secure needed resources, and creating a culture that fosters opportunities, morale and retention; has a track record of partnering with multiple stakeholders such as the Police Department, Sheriff's Department, Fire, EMS, volunteer and combination Fire Departments, emergency management and institutions of higher learning to maximize service and community safety; 
current in best practices knowledge and experience with emergency communications technology including video; 
capable of working in a multi-funded system, collaborating with customers and knowledgeable of PSAP funding strategies in order to effectively develop budgets and allocate resources; has worked with local and state funding agencies, such as the Kansas 911 Coordinating Council has worked in an accredited agency, ideally actively engaged in the accreditation process to ensure continued accreditation of the department; effective in gathering, assessing and using data to make decisions that drive effective operations; has taken part in the renovation or building of 911 communication center infrastructure; or is a quick study in getting up to speed working with consultants and contractors for same; a responsive, detailed and deadline-oriented leader who continuously monitors and engages in process improvement in a service-driven organization; skilled in strategic planning, priority-based budgeting, performance management, benchmarking, developing and applying performance measurement metrics; and executing master plans; resilient in the face of challenges and seeks innovative solutions to problems; a strong communicator who possesses well-developed interpersonal skills and abilities; and 
an accountable manager who holds high expectations of self and others while also being an effective and respected leader. The County provides an excellent benefits package.

E.O.E. – LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  


We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.


Disclaimer: The above information on this announcement has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.


Vacancy Number: 07062018-01

Open Date: 7/6/2018 12:00:00 AM
Close Date: