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Employer: Sedgwick County
Division: COMCARE
Job Title: Health Links Care Manager
Salary: $42361.28 Annually

Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.

Job Description:

Job Objectives:

Serves as a skilled health behavior change specialist and will manage a broad array of physical health needs in addition to behavioral healthcare needs with a strong focus on chronic health conditions. Provides timely, comprehensive, high quality health coordination based on a whole person approach to care.  Works closely in coordination with all health providers serving the assigned patients, including providing support, skill building and clinical guidance to care coordinators on the team.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.  Employee must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Employee must quickly recognize emergency or sensitive situations and take appropriate action. Critical decision making and the ability to think through the consequences of a decision are essential in this position.


Essential Job Functions:

Patient engagement and education

  • Outreach individuals who have a severe mental illness and those whom have or are at risk of having chronic health conditions such as asthma, COPD, diabetes, and hypertension
  • Champion preventive care efforts by serving as a skilled health behavior change specialist
  • Develop hopeful and trusting relationships
  • Develop a treatment plan with the patient, family, and providers
  • Assist in developing and enhancing wellness initiatives such as but not limited to wellness support groups and periodic employee and member education classes
  • Provide individual and group health promotion/education and coaching to members and their supports, including but not limited to the benefits of a healthy lifestyle, good nutrition, physical activity and chronic disease management
  • Utilize motivational interviewing techniques to facilitate change
  • Improve health literacy for patients, families, care givers and team members

Care Coordination

  • Coordinate care with external healthcare providers, including PCP, pharmacies, Managed Care Organizations, FQHC clinical staff or other specialty providers
  • Address barriers for success, i.e. low income, housing, transportation, health conditions, etc.
  • Facilitate the transition from inpatient medical or behavioral health care to home and community services systems via coordination with liaisons and treatment team members
  • Assist in simplifying the care process for members with the goal of providing seamless transitions when possible
  • Assist members in understanding relevant details from medical appointments including follow through with recommendation and medication compliance
  • Identify and help to remove care gaps
  • Coordinate appointments and assist in accessing services
  • Demonstrate value of a team approach to care
  • Document all care management activities in an accurate and timely manner in compliance with agency, state and federal requirements for coding and content
  • Monitor and follow up to ensure that needed care is not only offered but accessed

Skilled patient care activities

  • Support and educate care coordination staff and case management staff on health coaching, chronic diseases, healthy lifestyle choices, and medications
  • Identify and develop health promotion materials and develop resource library for Health Links patients
  • Lead team in completing medication reconciliations
  • Lead team in identifying alerts and coordinating on disease management indicators, drug alerts, etc.
  • Identify population health improvement activities to optimize health for those in COMCARE services
  • Identify and foster strong working relationships with other community providers
  • Ensure confidential communication of patient health information
  • Monitor adherence to treatment plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
  • Enter data accurately in electronic health record and program spreadsheets used to track performance measures
  • Understand and work toward achieving program outcomes as defined by contract(s) and as they relate to overall population health



Customer Focus/Client Orientation:  Makes customers/clients and their needs a primary focus of one’s actions; makes a conscious effort to include diversity of input in all decisions; shows interest in and understanding of the needs and expectations of internal and external customers; acts with customers in mind and strives for continuous improvement in services. Gains customer trust and respect; meets or exceeds customer expectations.

Dependability:  Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.

Motivation:  An employee’s intrinsic enthusiasm about and drive to accomplish activities related to work. Internal drive that causes an individual to decide to take action.

Teamwork:  Participates as an active and contributing member of a team to achieve team goals. Works cooperatively with other team members, involve3s others, shares information as appropriate, and shares credit for team accomplishments.

Adaptability:  Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly; focusing on being part of the solution.


Job Standards:

Minimum Qualifications

Educational Requirements:  Registered Nurse

Years of Experience:  1-3 years related work experience in behavioral or physical health care.

License, certifications, etc… Licensed Registered Nurse with the Kansas Board of Nursing. Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy.  Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.  Must complete orientations provided by Sedgwick County and COMCARE.

Preferred Qualifications

Years of Experience:  Preference given to applicants with relevant physical healthcare experience related to treatment of chronic conditions and/or strength in motivational interviewing.


Physical Requirements of Position:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time along with an expectation to drive from time-to-time.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. The employee is also required to have visual acuity to operate motor vehicles.


Testing/Screening Requirements:

KBI & SRS Background Checks, Driver's License Check, and Pre-Employment Uring Drug Screen



Modern office equipment


Work Environment:

Usual working days/hours:  Monday - Friday, 8:00 a.m. to 5:00 p.m.

Location of work:  1929 W 21st St N

The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work) though employee may at times need to visit a patient home where environmental conditions may exist.  May work in adverse conditions.  Fast-paced environment and may occasionally work with combative emotional consumers.


*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.

Vacancy Number: 20008453

Open Date: 7/11/2018 12:00:00 AM
Close Date: 9/30/2018 11:59:59 PM