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Employer: Sedgwick County
Division: Div of Info, Tech & Suppt. Srvs.
Job Title: IT Enterprise Support Analyst
Salary: $54082.08 Annually


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Job Objectives:

Performs IT security functions under team supervision participating in the design, implementation, administration, and monitoring of IT security activities and devices in a distributed environment.  Typically works with the leadership of the Principal IT Architect and IT Infrastructure Director.

Essential Job Functions:

Threat Monitoring and Response (Level 1)  (Email Protection System, Firewall, Antivirus)

  • Threat monitoring implementations and upgrades will be accomplished with minimal service interruption
  • Participates in investigation of attempted or actual security violations.
  • Support level 1 matrices maintained; Maintenance windows leveraged to implement major changes that require downtime
  • Daily monitoring and timely response to all alerts set off by above systems, as well as additional resources deployed when alerts warrant.
  • Future upgrades will be well thought out and implemented without service interruption in coordination with level 2 and 3 support.
  • Periodic meetings with project managers and departmental representatives to provide recommend solutions to DMZ and external resources.

IT Security Systems Management

  • Antivirus Management
  • Threat monitoring implementations and upgrades will be accomplished with minimal service interruption.
  • Maintenance windows leveraged to implement major changes that require downtime
  • Daily monitoring and timely response to all alerts set off by above systems, as well as additional resources deployed when alerts warrant.
  • Future upgrades will be well thought out and implemented without service interruption in coordination with peer support.
  • PCI Systems Management - upkeep and monitoring of the PCI environment will be performed on a daily, weekly and monthly basis.  Updates or needs for the systems will be conveyed during monthly meetings as well as other communication methods.
  • File Integrity Monitor and SEIM system support.
  • Management of Email Protection System System  (Threat assessment of Alerts)
  • Firewall System Management (Level 1)

IT Security Level 1-2 Support and Workload Management

  • Effectively route and manage the workload
  • Resolves basic, daily and ongoing IT systems and security problems

Competencies: 

Analytical Thinking:   Works systematically and logically to resolve problems, identify causation and anticipate unexpected results.  Manages issues by drawing on own experience and knowledge and calls on other resources as necessary.

Initiative:   Takes action without being asked or required to. Achieves goals beyond job requirements.  Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.  Actively seeks and identifies opportunities to contribute to and achieve goals.  Maintains a sense of purpose, value, and ownership of their work.  Seizes opportunities when they arise.  Works independently with little direction.

Persuasion:  The ability to impact and influence others.   The ability to gain others’ support for ideas, proposals, projects, and solutions.  Involves others in a process or decision to ensure their support.  Identifies and proposes solutions that benefit all parties involved in a situation.

Problem Solving:  Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, and understands the difference between critical details and unimportant facts.    

Time Management:  Shows ability to plan, schedule, direct work of self and others.  Balances task requirements and individual abilities; organizes materials to accomplish tasks; sets high standards and well-defined, realistic goals for one’s self.  Displays a high level of effort and commitment towards completing assignments in a timely manner; works with minimal supervision and is motivated to achieve.

Job Standards: 

Minimum Requirements:

  • Educational Requirements:   Any combination of education, experience, certification, and training equivalent.  Bachelor’s degree.                                   
  • Years of Experience:    two years of progressively responsible experience in the planning, installation, maintenance and problem resolution of IT systems and security systems

Preferred Qualifications

  • Educational Requirements:  Bachelor’s degree in information security, electrical engineering, computer science, telecommunications management or any similar experience
  • Years of Experience:   five years of progressively responsible experience in the planning, installation, maintenance and problem resolution of IT systems and security systems

Physical Requirements of Position:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

 

Work Environment:

Usual working days/hours:  8:00 a.m. to 5:00 p.m.

Location of work:  510 N Main

*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.



Vacancy Number: 20008281

Open Date: 10/5/2018 12:00:00 AM
Close Date: 12/4/2018 11:59:59 PM