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Employer: Sedgwick County
Division: CDDO
Job Title: Service Access Specialist
Salary: $15.205 Hourly

Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.

Job Description:

Job Objectives:

Responsible for assisting individuals and families through the single point of entry process, which includes initial intake, eligibility determination, assessment, options counseling and referral.    Administers initial functional assessment, utilizes the Eligibility Determination Instrument (EDI) to clarify eligibility issues and provides back up support for annual functional assessments.  Responds to requests for information and educates applicants and stakeholders about the I/DD system. Engages and facilitates informed decision-making about accessing long-term services and supports in the community with individuals/guardians. Completes Pre Admission Screening and Resident Review (PASRR) screenings.


Essential Job Functions:

Service Access

Assists individuals in accessing the I/DD service system
Schedules appointments, assessments, and follow up notifications
Collects necessary information for eligibility determinations
Determines the need for additional eligibility information on a case by case basis
Documents information related to contacts and transactions
Processes  and communicates eligibility determinations in a timely manner
Maintains a working knowledge of  the I/DD eligibility process and associated criteria
Participates in all statewide eligibility meetings
Coordinates case transfers into Sedgwick County

Education & Referral

Responds to requests for information
Educates stakeholders on the available service options and the status of funding
Educates stakeholders on local and state-wide community resources
Assembles and distributes resource packets containing affiliate service provider information
Processes targeted case management referrals based on consumer/guardian selection
Provides documented options counseling for new access, referrals and provider changes


Completes the Kansas Department for Aging and Disability Services (KDADS) required training prior to performing assessments
Coordinates and administers initial functional assessments
Coordinates and administers functional assessments for individuals being offered access to HCBS-IDD Program funding
Coordinates and administers request for functional assessment from other CDDOs for individuals residing in Sedgwick County 
Administers and scores Eligibility Determination Instrument assessments
Participates in all Statewide functional assessment roundtable meetings/trainings
Completes PASRR screenings



Subject Matter Expertise:  The ability to apply the principles of trauma informed systems of care to contribute to workplace satisfaction and exceptional customer service.

Leadership:  Actively engages with others to contribute to making progress on organization and professional goals and objectives.

Communication:  Clearly conveys and receives information and ideas through appropriate methods and media for target audiences in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Ensures appropriate stakeholders are kept informed and that information shared is accurate and timely. Demonstrates good written, oral, and listening skills.

Reliability:  Demonstrates a high level of dependability in all aspects of the job.

Detail-Oriented:  Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled. Follows process steps as outlined in standard operating procedures. Performs follow-up to ensure quality of work product and/or actions are completed.


Job Standards:

Minimum Qualifications

Educational Requirements:   Bachelor’s degree from an accredited college or university in Social Work or a related field

Years of Experience:   At least 2 years of experience as a case manager or any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

License, certifications, etc…    Access to reliable, personal transportation. Valid State of Kansas Driver’s License and proof of automobile insurance meeting the requirements of Sedgwick County Fleet Vehicle Operations and Usage Policy.  Must submit to criminal, abuse/neglect registry background checks.


Physical Requirements of Position:

  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • The worker is required to have visual acuity to operate a motor vehicle.


Testing/Screening Requested:

• Background checks including but not limited to KBI and DCF adult and child abuse registry. • Motor Vehicle Screen. • Pre-employment drug screen.



Basic understanding of computers to include Outlook and Word.


Work Environment:

Usual working days/hours:  Monday - Friday, 8:00 a.m. to 5:00 p.m.

Location of work:  615 N Main

The employee is not substantially exposed to adverse environmental conditions.  The employee may have occasional interactions with individuals who are angry, upset, or expressing frustration. Ability to communicate effectively and professionally during these intense conversations, including times when confronted with differing views and/or opinions.  The employee may be subject to environmental hazards such as may be present in a residential, group home, or day program setting: blood borne pathogens, airborne exposure, pests, animals, etc.


*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.


Vacancy Number: 20002434

Open Date: 11/7/2018 12:00:00 AM
Close Date: 12/7/2018 11:59:59 PM