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Employer: Franklin County
Division: Emergency Medical Services
Job Title: Medical Accounts Manager
Salary: $16.51 Hourly


Job Description:

Position Title:     Medical Accounts Manager

Department:        Emergency Medical Services

Position Summary:

The Medical Accounts Manager (MAM) works under the general direction of the Emergency Medical Services (EMS) Chief.  The MAM provides complex patient record management, including insurance coding, billing and auditing.  The position requires the exercise of independent judgment and initiative within the established policy and the ability to develop office protocols leading to consistent efficient and accurate service provision.  Considerable skill is needed in computer operations and data entry as well as financial reporting and auditing.  The MAM serves as the department’s HIPAA Privacy Officer requiring in depth knowledge of HIPAA regulations.  Effective interactions with staff, other County departments and the public is necessary.

Franklin County participates in the Kansas Public Employees Retirement System (KPERS & KP&F).

How to Apply:    Complete On-Line Application at Current Job Openings at www.franklincoks.org or at www.HRePartners.com.  Alternative application available at Human Resources.

Base Rate:         $16.51 per hour depending on qualifications

Date Opened:    Wednesday, November 28, 2018

Date to Close:   Sunday, December 22, 2018

Hours:       Generally, Monday-Friday 8:00 a.m. – 5:00 p.m. Some Overtime may be required.

Questions regarding this job announcement shall be directed to the Human Resources Department at 785-229-3444 or via e-mail at humanresources@franklincoks.org.

Additional Information:

Associate's degree or equivalent in business, accounting, business administration or a related field from an accredited college or university or three years related experience and/or training required.

Must possess a valid driver’s license at time of hire; obtain and maintain valid Kansas driver’s license within six (6) months of hire.

Manages all aspects of accounts receivable, including private and public insurances, contracted businesses, and individuals using the billing software in a timely manner and manages accounts payable to include coding of bills, payments, and bookkeeping required.

Electronically records data for collection, storage, analysis, retrieval, and reporting; prepares accounting reports as requested.

Skill in communicating a positive attitude, empathy, energy and helpfulness to customers or co-workers and effectively providing assistance customers or co-workers as needed.

Serves as the Department’s HIPAA Privacy Officer.

Establishes and maintains effective working relationships with staff, other employees, outside agencies, officials and the public required.

Employee is expected to have acquired the necessary skills and knowledge to perform at an acceptable level within six months of being awarded the position.

Franklin County conducts background checks and drug screenings on all potential candidates.

Anyone with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at 785-229-3444 at least two days prior to the scheduled test or interview.

Duties listed on the job description are intended only as illustrations of the various types to work performed.  Omission of specific statements of duties does not exclude them if the work is similar, related, or a logical assignment to the position.  The attached job description does not constitute an employment agreement and is subject to change as the County’s needs and requirements of the job change.

The State of Kansas and Franklin County are At-Will Employment jurisdictions.

Franklin County is an Equal Employment Opportunity Employer

 

Franklin County, Kansas Job Description

  Title:       Medical Accounts Manager

  Grade:     17

  Reports To:    EMS Chief

  FLSA:      Non-exempt

  Department:   Emergency Medical Services

  Modified Date:   11/2018

JOB SUMMARY:

The Medical Accounts Manager (MAM) works under the general direction of the Emergency Medical Services (EMS) Chief.  The MAM provides complex patient record management, including insurance coding, billing and auditing.  The position requires the exercise of independent judgment and initiative within the established policy and the ability to develop office protocols leading to consistent efficient and accurate service provision.  Considerable skill is needed in computer operations and data entry as well as financial reporting and auditing.  The MAM serves as the department’s HIPAA Privacy Officer requiring in depth knowledge of HIPAA regulations.  Effective interactions with staff, other County departments and the public is necessary.

 

ESSENTIAL FUNCTIONS:

  • Serves as the Department’s HIPAA Privacy Officer;
  • Assists with establishing office protocols and procedures for medical billing, accounts receivable and payable;
  • Manages all aspects of accounts receivable, including private and public insurances, contracted businesses, and individuals using the billing software in a timely manner;
  • Manages accounts payable to include coding of bills, payments, and bookkeeping;
  • Answers telephones, directs calls, and takes messages; communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address questions;
  • Utilizes patient record databases to respond to questions and patient information inquiries while following HIPAA and department policies;
  • Works directly with EMS staff to assure accuracy of patient records and medical coding;
  • Electronically records data for collection, storage, analysis, retrieval, and reporting; prepares accounting reports as requested;
  • Types, formats, proofreads, and edits correspondence and other documents;
  • Sets up accounts with vendors and completes comparative pricing regularly;
  • Reconciles financial reports monthly with the County Clerk and Treasurer’s reports;
  • Prepares financial records for the County Auditor;
  • Assists with inventory maintenance and office supply ordering;
  • Maintains scheduling and event calendars;
  • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers/software;
  • Investigates information in files and computer databases and provides summary of findings as requested;
  • Establishes and maintains positive working relationships with agency vendors, all employees, officials, and the public;
  • Reconcile month-end reports for the EMS Chief;
  • Maintains the State Setoff Program, along with other collections;
  • Assists in the enforcement of the organization's policies and applicable laws;
  • Provides input on performance evaluations of subordinate staff;
  • Reports violations in procedure and/or protocols to the EMS Chief; proposes corrective action;
  • Assists in the resolution of problems;
  • Completes all other duties as assigned or deemed necessary.

 

SECONDARY FUNCTIONS:

  • Performs other related duties as  assigned or deemed necessary.

 

 

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

KNOWLEDGE OF:

  • Secretarial practices and office procedures;
  • Business English, spelling, punctuation, math, and vocabulary;
  • County operation and organization;
  • Accounting principles and practices;
  • Coding and medical billing as it pertains to insurance payments;
  • Inventory control management;
  • Medical and emergency service terminology;
  • HIPAA regulations;
  • Kansas record archive policies for medical and program materials.

 

SKILL IN:

  • Communicating a positive attitude, empathy, energy and helpfulness to customers or co-workers and effectively providing assistance customers or co-workers as needed;
  • Verbal and written communication using the English language;
  • Diffusing situations involving upset clients, both on the phone and in the office;
  • Prioritizing and managing multiple projects at one time;
  • Making minor work decisions in accordance with departmental policies and procedures;
  • Data entry, the use of computers, databases, commonly used software programs (Microsoft Office applications, etc.), and other office programs/equipment;
  • Moderately complex mathematical computations.

 

ABILITY TO:

  • Establish and maintain positive working relationships with others; to communicate effectively;
  • Share knowledge with other teammates to further increase organizational efficiency;
  • Comply with confidential records policies and to prepare accurate reports;
  • Conduct detail review of information and apply problem solving skills to accounting issues;
  • Provide unbiased information using official resources as recognized by the department administration.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Must possess a valid driver’s license at time of hire; obtain and maintain valid Kansas driver’s license within six (6) months of hire.

 

REQUIRED EDUCATION/OR EXPERIENCE:

  • Associate's degree or equivalent in business, accounting, business administration or a related field from an accreditted college or university;
  • or three years related experience and/or training;
  • or equivalent combination of education and experience.

 

PREFERRED EDUCATION/OR EXPERIENCE:

  • Bachelor's degree in business, accounting, business administration or a related field from an accreditted four-year college or university;
  • or four to five years related experience and/or training;
  • or equivalent combination of education and experience;

 

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear;
  • The employee is frequently required to sit and use hands to finger, handle, or feel;
  • The employee is occasionally required to stand; walk; reach with hands and arms;
  • Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

 

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate;

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.

 

 



Vacancy Number: FR2018-59

Open Date: 11/28/2018 12:00:00 AM
Close Date: 12/23/2018 11:59:59 PM