Employer: City of Winfield
Division: Information Systems
Job Title: Information Systems Analyst - I
Salary: $0 Hourly
Position Title: Information Systems Analyst - I
Department: MIS/GIS Department
Reports to: Director of Information Systems
Pay Grade: 16 ($18.00 - $26.30)
The information systems analyst is responsible for the design, development, documentation, maintenance, evaluation, support and problem resolution for the City of Winfield information system applications. This position works closely with the Director of Information Systems, Network Administrator and Information Systems Analyst II to give those positions assistance in fulfilling their respective responsibilities to keep all systems functioning city-wide. This position performs a variety of technical and analytical services for all city departments. Some of the duties of the information systems analyst include installing, configuring and upgrading information system applications, diagnosing and troubleshooting both common and unusual information system problems, applying hotfixes and patches to systems, along with monitoring performance of information system applications. This position is also responsible for the design and implementation of system analysis and reporting to meet end user needs.
This position reports to the Director of Information Systems. It works closely with the Network Administrator, Information Systems Analyst II and all City Staff in scheduling tasks such as software maintenance, installations, system outages, etc… This position is expected to be self-starting, self-motivating, and exercise significant responsibility for providing excellent customer service.
This position is responsible for supervising on site MIS Contractors that are working on information system applications.
• Installing, configuring, testing, maintaining, monitoring, and troubleshooting information systems applications
• Maintains, analyzes, evaluates and updates database integrity and security settings
• Maintains detailed accounting of users and security access to system software
• Audits, modifies and amends data in systems
• Monitors and reports on system usage
• Monitors and reports to management any deviation from procedure or policy
• Supports internal operations, budget management, and project planning
• Provides training and technical assistance by: formulating, assisting and supporting users training and technical support; creating, assembling and distributing procedure/training materials; reviewing, evaluating, providing recommendations and implementing changes for improved methods and procedures
• Organizes, audits and analyzes data for efficient reporting and retrieval
• Assists users to retrieve data from information system applications
• Develops procedures, forms and other organizational tools to implement and manage efficient business process and workflows.
• Installing, configuring, testing, maintaining, monitoring, and troubleshooting all network connected devices and peripherals.
• Receiving and responding to incoming calls, e-mails, or helpdesk requests regarding information system applications and/or problems.
• Receiving and responding to incoming calls, e-mails, or helpdesk requests regarding network connected devices and peripherals.
• Assist in planning for the future strategy of information systems applications, and providing budgetary information as needed.
• Conducting research on various information system applications in support of its development and procurement efforts.
• Evaluating and recommending information system applications for purchase.
• Functions as a backup to the Network Administrator when needed.
• Abides by all standards, conduct and policies, as stated in Personnel Policy Manual.
• All employees of the City of Winfield are subject to immediate callout when an emergency, disaster or breach of homeland security occurs. Such call to respond and assist may involve those activities to his/her regular job responsibilities and incorporate other non-job related duties as necessary and required of an employee. An employee’s response to these matters may require the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods.
• This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Technology Design - Generating or adapting equipment and technology to serve user needs.
• Instructing - Teaching others how to do something.
• Repairing - Repairing machines or systems using the needed tools.
• Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Equipment Selection - Determining the kind of tools and equipment needed to do a job.
• Installation - Installing equipment, machines, wiring, or programs to meet specifications.
• Time Management - Managing one's own time and the time of others.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Self Starter - Accomplishes work with very little direct supervision.
• Service Orientation - Actively looking for ways to help people.
• Oral Comprehension—The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression—The ability to communicate information and ideas in speaking so others will understand.
• Inductive Reasoning—The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Deductive Reasoning—The ability to apply general rules to specific problems to produce answers that make sense.
Experience and Education:
• An associate degree in computer science or closely related field, bachelor’s degree preferred.
• The knowledge and skills required for this position are typically acquired in 1 year of experience.
• Any combination of education and experience equivalent degree in the desired field of study will be considered.
• Relevant education may be used in place of experience.
• Ability to perform mostly sedentary physical work and ability to lift and carry up to 25 pounds.
• Ability to stand, walk, sit, climb, bend, kneel, crawl, push, pull, grasp, reach and perform a variety of similar body movements.
• Possesses hand/eye/foot coordination adequate to operate office equipment including keyboard, and to operate a vehicle.
• Ability to talk and hear in person and by telephone.
• Ability to see and read instructions, plats, specifications, legal descriptions, images on acomputer screen.
12/19/2018 12:00:00 AM
1/31/2019 11:59:59 PM