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Employer: Sedgwick County
Division: COMCARE
Job Title: Application Manager
Salary: $56781.92 Annually


Veterans' Preference is available for this vacancy.
To receive Veterans' Preference, you must supply a copy of your DD214 to the Human Resources department at Sedgwick County after applying.


Job Description:

Job Objectives:

Provides oversight for all technology of Health and Human Services (HHS) which includes CDDO, Aging, and COMCARE.  Responsible for working with divisions in defining the pertinent specifications of information requirements and operational needs, and for on time and on budget project management.  Maintain quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying local, state and national trends while recommending system improvements.

 

Essential Job Functions:

Direct supervision of two staff

  • Provides training, leadership and coaching to staff, including documenting sessions
  • Provide mentoring for IT staff on specific systems or skills, actively mentors and directs work teams and staff for project completion
  • Evaluates staff through performance goals and competencies assessing them quarterly and annually
  • Assigns, checks and approves work of staff
  • Conducts interviews for vacant positions supervised and makes hiring recommendations
  • Approves staff time and leave requests via e-timesheet
  • Effectively controls programs’ operational and functional activities, motivating staff to maximum performance
  • Good attendance required to provide support to staff and management

System Administration and Application Analysis for all HHS divisions

  • System performance monitoring and maintenance on a 24x7 basis, to include EMR, Health Informatics, and field-based systems.
  • By maintaining a comprehensive understanding of technology, incorporate technology to innovate work processes and workflows
  • Perform needs assessment, gap analysis and provides recommendations on technology solutions.
  • Prepare and update/maintain inventory list; hardware lifecycles; IT purchase plan; and makes hardware/software recommendations
  • Develops and maintains an extensive set of reports for managers

Project Planning and Implementation for all HHS divisions

  • Recommendations and oversight of application upgrades and enhancements
  • Works with vendors to identify and advocate for the needs of the user
  • Coordinate services from ITS in areas of hardware, networking, customer support, telecommunications, security, system reliability, backup and standards development.
  • Provide business analysis in partnering with multiple divisions to apply appropriate technology to business problems
  • Assure regulatory compliance in areas of privacy, security and financial transaction safety for Human Services
  • Assure data integrity on multiple applications on various platforms

 

Competencies:

Strategic Planning:  Understands how an organization must change in light of internal and external trends and influences; keeps the big, long range picture in mind; builds a shared long-range organizational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.

Leadership:  Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives.

Subject Matter Expert:  Makes customers/clients and their needs a primary focus of one’s actions; makes a conscious effort to include diversity of input in all decisions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); acts with customers in mind and strives for continuous improvement in products and services. Gains customer trust and respect; meets or exceeds customer expectations.

Decision Making/Problem Solving:  Makes timely sound, well-informed, objective and appropriate decisions. Compares data, information, and input from a variety of sources to draw conclusions. Takes action that is consistent with available facts, constraints, and probable consequences.

Communication:  Clearly conveys and receives information and ideas through the appropriate methods and media for target audiences in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Ensures appropriate stakeholders are kept informed and that information shared is accurate and timely.  Demonstrates good written, oral, and listening skills.


Job Standards:

Minimum Qualifications

Educational Requirements:  Graduate from an accredited college or university with a Bachelor’s degree in a concentration on technology

Years of Experience:  Five years of experience in technology, project management, computer systems and programming.  Experience in medical records systems support and management.  Training in the use of personal computer-based products supported by Sedgwick County Division of Information and Operations or any equivalent combination of training and experience which provides the required knowledge, skills, abilities and competencies.

License, certifications, etc…   Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy.  Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.  Must complete orientations provided by Sedgwick County and COMCARE.  Candidates must have intermediate or advanced computer skills in word processing and email software, must be able to learn complex software related to an electronic medical record.

Preferred Qualifications

Educational Requirements:  Master’s Degree with focus in technology and project management.

Years of Experience:  Eight to ten years

 

Testing/Screening Requested:

• Pass background checks including by not limited to KBI, DCF child abuse check, adult abuse registry • Motor vehicle screens • Urine drug screen

 

Work Environment:

Usual working days/hours:  Monday - Friday, 8:00 a.m. to 5:00 p.m. and on-call after hours

Location of work:  4035 E Harry

 

*Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

*This position may be filled or closed to further application without notice. Must be at least 18 years of age to work for Sedgwick County*

It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Crissy Magee, Sedgwick County ADA Coordinator, by phone (316) 660-7056, TDD (Kansas Relay at 711 or 800-766-3777), or email at crissy.magee@sedgwick.gov. Do not send resumes or application status request or employment questions to this email or phone number. This information is provided only for those requiring ADA assistance. Applications must be submitted on www.hrepartners.com. You will be contacted should the department feel that you are a qualified candidate. Sedgwick County will prohibit the hiring of spouses and/or immediate family members within the same department, but not within the County structure.



Vacancy Number: 20002724

Open Date: 4/8/2019 12:00:00 AM
Close Date: 5/8/2019 11:59:59 PM