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Employer: WSU Tech
Division: AA/Gen & HS/Academic Engagement & Outreach
Job Title: Academic Transition Specialist
At the WSU Campus of Applied Sciences and Technology (WSU Tech) we are DRIVEN by our mission of creating opportunities for a better life to our students and providing the best trained workforce for area employers.
You are to deliver ENTHUSIASTIC, POSITIVE, and EXCEPTIONAL service, regardless of the job, working for our students, other employees, and community partners/employers. Show GRIT and GRACE and strive to give it your all 100% of the time, because you are to be of service. You will serve our students and your co-workers who deserve your best.
The Academic Transitions Specialist provides support services to Academic Engagement and Outreach, including high school dual credit admissions and enrollment processes.This person must be exceedingly well-organized and enjoy the challenges of supporting the departments and faculty in Academic Engagement and Outreach.
Essential Duties and Responsibilities:
- Performs general clerical duties to include, but not limited to, answering telephones, copying, mailing and filing.
- Develops, implements, creates, manages, reviews, and summarizes miscellaneous reports and documents, memos, and letters using word processing, spreadsheet, database, and/or other presentation software such as Microsoft Word, Excel, PowerPoint, Publisher, SharePoint, and Outlook.
- Assists high school students, their parents, and counselors with the enrollment process by providing information and answering questions via high school classroom visits, walk-in, phone, email, and mail by assisting with the Admissions Communications plan for high school/homeschool students.
- Enters and maintains accurate and complete student information in Banner, Dual Enroll and Xtender including biographical, high school, program/major, cohort, attributes, etc. for tracking and reporting purposes for dual/concurrent and grant programs.
- Provides test proctoring and application assistance onsite and offsite to concurrent high school/homeschool students as needed. Including but not limited to administration and scoring of EdReady, Accuplacer Next Generation, and other tests needed for concurrent enrollment and to comply with the agreement with the high school or home school association.
- Registers dual/concurrent high school and homeschool students in designated and open enrollment courses upon qualification and necessary approval from the high school and Dean, Academic Engagement and Outreach.
- Assists with informational meetings on and off campus to provide information about dual/concurrent opportunities and Shocker Pathway.
- Provide Work Keys test proctoring to classes as needed, under the direction of the Director, Academic Support
- Assist in the creation, organization, and implementation of Academic Engagement and Outreach skills workshops for students, under the direction of the Dean, Academic Engagement and Outreach.
- Assist in the implementation of #dayONE student orientations and related activities, under the direction of the Dean, Academic Engagement and Outreach.
- Assists General Education Academic Coordinator with special events as needed.
- Maintains office calendar to coordinate work flow and meetings.
- At all times, engages in and promotes teamwork, courtesy, legal compliance, policy compliance, and safety in the WSU Tech workplace.
- Projects image of professionalism, including in conduct, communication, and dress.
- Performs other duties as needed or assigned
Education, Experience, Knowledge & Skills Needed:
- Bachelor’s Degree required. Degree in Communications, Marketing, or related area preferred.
- Experience in college admissions and/or advising preferred.
- Excellent written and verbal communication skills.
- Strong analytical, decision making, and problem solving ability.
- Excellent customer service skills.
- Ability to multi-task and prioritize with strong organization skills.
- Ability to speak and effectively communicate program information to both small and large groups of prospective and current students.
- User-level knowledge of Outlook, Word and Excel are required. Knowledge of SharePoint is preferred.
- An operating knowledge of Student Services software, such as Banner, is required within three months of entering the position.
- Ability to independently drive by personal car is required, along with unrestricted licensure to operate a motor vehicle in the State of Kansas, as well as a driving record that meets WATC insurance standards.
- Preferred skills include collaboration with students, administration, faculty and staff, and other professionals; a strong commitment to the education of students as well as outstanding speaking skills and creativity.
Other Position Requirements:
- Works effectively and productively as a team member. Keeps others informed of information needed. Treat others with respect, maintaining a spirit of cooperation.
- Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Uses diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback.
- Maintains acceptable overall attendance record, to include department meetings, all-employee meetings/trainings as required. Ensures appropriate notification to supervisor for absences, and ensure that work is covered. Be flexible in work schedule when needed.
- Produces quantity of work necessary to meet job requirements.
- Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and take appropriate action.
- Completes assigned work; meets deadlines without reminders/follow-up from supervisor or others.
- Performs work conscientiously with a high degree of accuracy.
- Focuses on the Shocker PROUD Competencies: Professional, Responsive, Open, Understanding and Dependable
- Participates in at least 20 hours of professional development activities to remain current with industry trends and advancements.
Must be able to perform the essential functions of the job, with or without accommodation.
Must be able to work in a multi-tasked, high-volume environment, completing multiple and competing priorities. Daily attendance is required to meet the needs of students and prospective students. Attendance is required at meetings and in-services, some of which may be out of the area. Schedules may fluctuate to accommodate student needs, deadlines and delivery of services, including evening and weekend work when necessary. Long periods of sitting or standing will be required. Independent travel to by car and public carrier is required to enable flexibility to work at alternate campuses when needed. If driving a personal vehicle for college business, a valid driver’s license and current auto insurance is required.
All of the above information is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required by the position. Duties and assignments may be modified as needed.
5/21/2019 12:00:00 AM