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Employer: City of Liberal
Job Title: Public Transportation Supervisor
PUBLIC TRANSPORTATION SUPERVISOR
DISTINGUISHING FEATURES OF THE CLASS:
The fundamental reason this classification exists is supervise the operation of the City of Liberal Public Transportation System. Duties include short and long-range transit planning, developing routes, coordinating scheduling systems, developing and monitoring a fleet maintenance program, supervising drivers, and securing funding sources. Work is performed under the general supervision of the Director of Economic Development.
- Supervises the work of the vehicle and bus drivers and/or dispatchers;
- Receives transportation request from eligible clients, supervises the scheduling of driver assignments and dispatches drivers and vehicles;
- Updates mileage, usage, transportation, vehicle and other related reports and records;
- Prepares monthly statistical and narrative reports;
- Performs short and long-range transportation system planning;
- Formulates and writes procedural changes for the City of Liberal Public Transportation System;
- Inspects vehicles to insure compliance with all safety standards;
- Investigates and resolves customer complaints;
- Operates and oversees the route-scheduling system;
- Updates vehicle preventative maintenance schedules;
- Prepares and presents long and short-range operational and financial reports as requested;
- Communicates with citizens with requests and scheduling;
- Coordinates specification development and purchasing processes for new equipment;
- Enforces city, state and federal policies, regulations and laws pertaining to the transportation system;
- Promote a safe work environment by conducting safety audits, attending and/or conducting safety related meeting;
- Demonstrates continuous efforts to improve operations decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality customer service.
Required Knowledge, Skills and Abilities:
- City of Liberal geographic layout;
- Principles and practices of data processing;
- Transportation research methodologies and practices;
- Transportation problems of the elderly, disabled and others with special needs;
- Principles and practices involved in transportation system planning and operation;
- Vehicle service methods and procedures;
- Federal, state and local guidelines, regulations and programs related to the transportation system;
- Principles and practices of personnel management and supervision;
- Knowledge of principles and processes for providing customer service, including customer needs assessment and the evaluation of customer satisfaction;
- Knowledge of business and management principles involved in strategic planning, resources allocation and the coordination of people and resources;
- Organization and time-management skills.
- Perform a broad range of supervisory responsibilities over others;
- Understand and follow oral and written instruction in the English language;
- Work cooperatively with City employees, clients and the public;
- Communicate orally in the English language with customers, clients and the public;
- Observe or monitor objects, data and people’s behavior to determine the compliance with operating and safety standards;
- Produce documents written in the English language using proper sentence structure, punctuation, grammar and spelling.
- Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift; duties as assigned.
- This classification requires the use of personal or city vehicles on City business. Individuals must be physically capable of operating the vehicles safely and possess a valid and insurable driver’s license and have an acceptable driving record. In addition, individual are required to pass a pre-employment drug-screening test. Employee will be subject to unannounced alcohol and drug testing as a condition of continued employment. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.
ACCEPTABLE EXPERIENCE AND TRAINING:
High School Diploma and/or Associate Degree in business related discipline with two years of transportation planning or other related field and supervisory experience. Knowledge of federal, state and local traffic regulations; experience in managing operations and activities including fleet specification, vehicle maintenance and supervision of drivers. Other combinations of experience and education that meet the minimum requirements may be substituted.
10/16/2019 12:00:00 AM